Online customer satisfaction with the post-purchase experience in Europe in 2015

How satisfied are you with each of the following aspects of the post-purchase experience when shopping online?*

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Release date

March 2015

Region

Europe

Survey time period

March 2015

Number of respondents

6,328 respondents

Special properties

% Satisfied – Top 2 Box.*

Supplementary notes

* Scale of 1-7: “1” is Not At All Satisfied and “7” is Extremely Satisfied.

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Statistics on " Online shopping behavior in Japan "

Other statistics that may interest you Online shopping behavior in Japan

Overview

5

Device usage

5

Platform usage

4

Shopping categories

5

Purchase decision

4

Customer satisfaction

4

Online payment

4

Further related statistics

10
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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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