Money service complaints reported to CFPB in the U.S. 2023
As of 2023, fraud was the most common reason why money service complaints were reported to the Consumer Financial Protection Bureau (CFPB) in the United States, along with managing, opening or closing a mobile money account. These types of issues amounted to 39 percent of all complaints, each. Other transaction problem followed, accounting for 16 percent of the money service complaints received by the CFPB in 2023.