Customer satisfaction of household appliance brands in the U.S. 2022-2023
In a 2023 survey conducted by the American Customer Satisfaction Index (ACSI), it was found that customers in the United States expressed higher satisfaction with household appliances from Haier, LG, and Whirlpool. Additionally, the ACSI scores for Bosch, a German household appliance maker, and Samsung Electronics also saw an increase from the previous year. However, Electrolux experienced a slight decrease in its ACSI score in 2023 compared to the previous year.