Only 16 percent of survey participants in Russia employed bank support chat as of October 2019. Furthermore, over two fifths of respondents did not know about the availability of such service.
Public opinion about bank support chat in Russia in 2019*
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NAFI Research Centre. (November 14, 2019). Public opinion about bank support chat in Russia in 2019* [Graph]. In Statista. Retrieved May 21, 2024, from https://www.statista.com/statistics/1089518/russia-consumer-survey-on-bank-support-chat/
NAFI Research Centre. "Public opinion about bank support chat in Russia in 2019*." Chart. November 14, 2019. Statista. Accessed May 21, 2024. https://www.statista.com/statistics/1089518/russia-consumer-survey-on-bank-support-chat/
NAFI Research Centre. (2019). Public opinion about bank support chat in Russia in 2019*. Statista. Statista Inc.. Accessed: May 21, 2024. https://www.statista.com/statistics/1089518/russia-consumer-survey-on-bank-support-chat/
NAFI Research Centre. "Public Opinion about Bank Support Chat in Russia in 2019*." Statista, Statista Inc., 14 Nov 2019, https://www.statista.com/statistics/1089518/russia-consumer-survey-on-bank-support-chat/
NAFI Research Centre, Public opinion about bank support chat in Russia in 2019* Statista, https://www.statista.com/statistics/1089518/russia-consumer-survey-on-bank-support-chat/ (last visited May 21, 2024)
Public opinion about bank support chat in Russia in 2019* [Graph], NAFI Research Centre, November 14, 2019. [Online]. Available: https://www.statista.com/statistics/1089518/russia-consumer-survey-on-bank-support-chat/